What Do I Need to Do to Close or Delete My Account?

Purpose

Use this article to request closure of your Instra account.

Before You Start

Active products may need to be reviewed before account closure can be completed.

Request Account Closure

  1. Send an email to support@instra.com.
  2. Use the primary email address associated with your account.
  3. Include:
    • Username
    • Confirmation of closure request
    • Reason for closure (optional)

Expected Result

Support reviews the account and confirms next steps.

Frequently Asked Questions

Can I request closure from another email address?

Verification will be required.

Will my products be cancelled automatically?

Not necessarily. Products may require separate review.

Contact Support If

  • You no longer have access to your account email.
  • Active products remain on the account.
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