Purpose
Use this article to transfer your domain name from Instra to another registrar.
Before You Start
- Most domain extensions require an Authorization Code (Auth Code/EPP Code).
- The domain must be eligible for transfer.
- The request must be submitted from the email address associated with your Instra account.
How to Start a Transfer
- Send an email to Instra Support from your registered account email address.
- Include:
- Domain name
- Request to transfer the domain
- Request for the Auth Code
- Wait for verification and further instructions.
Expected Result
Instra Support will verify your request and provide transfer instructions.
Important Information
Transfer requirements vary by domain extension.
Some domains may require:
- Additional verification
- Registry approval
- Trustee service validation
- Supporting documentation
Troubleshooting
| Issue | Cause | Resolution |
|---|---|---|
| Transfer rejected | Domain locked | Contact Support |
| Transfer unavailable | Registry restriction | Verify eligibility |
| Auth Code not received | Verification pending | Await support response |
Frequently Asked Questions
Can I transfer every domain?
No. Some registries impose transfer restrictions.
Do I need an Auth Code?
Most domain extensions require an Auth Code.
How long does a transfer take?
Most transfers complete within 3-5 business days.
Contact Support If
- The transfer request is rejected.
- You require additional registry guidance.