Refund Time Frame

The normal time-frame for refunds to be processed by our accounts area is 3 to 5 working days. Please note that where your refund is being issued for a completed order, involving deletion of domain names or other services, this will necessarily imply a longer time-frame.

The funds will show back at the payment method used in the initial transaction (the credit card or Paypal account) in the days following processing.

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