How to Submit an Abuse Report, Copyright Complaint, Trademark Complaint, or Report Illegal Activity

Purpose

Use this article to report abuse, phishing, spam, copyright infringement, trademark infringement, fraud, malware, or illegal activity associated with a domain or service.

Before You Start

Collect as much supporting information as possible.

Submit a Report

Send your report to:

abuse@instra.com

Include:

  • Domain name
  • Website URL
  • Description of the issue
  • Dates and times
  • Screenshots
  • Supporting evidence
  • Contact information

For intellectual property complaints include:

  • Copyright registrations
  • Trademark registrations
  • Proof of ownership
  • Evidence of infringement

Expected Result

The Abuse Team reviews the report and determines whether further investigation is required.

Troubleshooting

Issue Cause Resolution
Report rejected Insufficient information Provide additional evidence
Investigation delayed Complex case Await review

Frequently Asked Questions

Will action be taken immediately?

All reports are reviewed before action is considered.

Can I report trademark infringement?

Yes.

Can I report copyright infringement?

Yes.

Will I receive updates?

Updates may be limited due to privacy or legal obligations.

Contact Support If

  • You are unsure whether the issue qualifies as abuse.
  • Additional evidence becomes available.

 

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