Purpose
Use this article to update the Registrant, Administrative, Technical, or Billing contacts associated with your domain.
Before You Start
- You must have access to the domain management portal.
- Some registries may charge fees for registrant changes.
Update Domain Contacts
- Log in to your Instra account.
- Navigate to Contact Management.
- Select Add a Contact.
- Enter the new contact information.
- Save the contact profile.
- Navigate to My Registered Domains.
- Select the domain.
- Scroll to Contact Information.
- Assign the new contact profile to the appropriate contact role.
- Save your changes.
Expected Result
The selected contact role is updated successfully.
Troubleshooting
| Issue | Cause | Resolution |
|---|---|---|
| Contact profile not visible | Profile not created | Create contact first |
| Update requires payment | Registry fee applies | Complete payment |
| Changes not visible | WHOIS propagation delay | Allow up to 24 hours |
Frequently Asked Questions
Do all contact changes incur fees?
No. Fees only apply when required by specific registries.
How long do WHOIS updates take?
Typically up to 24 hours.
Contact Support If
- Contact assignments cannot be saved.
- Registry validation errors occur.